Shipping Policy

We accept orders 24 hours a day, every day of the week. Orders are processed in the order they are received. Orders placed from Friday to Sunday will be processed the following Monday.

Orders placed are usually processed and shipped within 1-3 business days from the time the order is placed. 

All orders are shipped from our location in Utah via USPS. We ship to all 50 U.S. states and follows the standard methods available by USPS. Third party carrier options are available upon request. (Please contact us in advance for the additional information and its arrangement.)

Alaska, Hawaii, APO/ FPO, P.O. Boxes and U.S. Territories:
Only standard delivery is available.
All packages are sent via United States Postal Services.
U.S. territories include: American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.

Where's my order? 

We appreciate your patience. We are working to get orders out to you as quickly as possible. Tracking numbers for your order shipments become available once our carrier partners pick up the packages for delivery. We'll send an email to you as items in your order ship, and this will contain a link to the most up-to-date tracking information for your order. You can also check your order status to get the latest shipping and tracking info.

If you used a phone number to checkout:

·        Your phone number is your account number

·        You will receive a text message with a link to login to your account

·        You will need your order number (texted to you when you placed the order)

·        Start the exchange / returns process

If you used an email to checkout:

·        Click on the link in your email to login to your account

·        Start the exchange / returns process

 Website login: 

·        If you’ve registered on agnesanddora.com, visit our site and click on the LOGIN icon

·        Enter your email and password to access your account